careers
iROW9 Inc.
6045 Kimberly Lane N, Plymouth, MN USA 55446+1 (612) 636-0037
iROW9 Pvt. Ltd
H.No 7-2-446B, Mankammathota, Karimnagar Telangana, India - 505001+91 9177043518
Title: ServiceNow Telecom (TSM / OMT) Specialists
Job Type: Contract
Location: United States | Remote
Send resumes to: [email protected]
More roles: www.irow9.com/careers
About the Opportunity
IROW9 is seeking experienced ServiceNow professionals specializing in Telecom Service Management (TSM) and Order Management for Telecom (OMT) for a contract opportunity. These roles focus on telecom service management architecture, network incident and trouble ticket workflows, telecom-specific platform development, and product and service catalog design to support telecom operations.
1. ServiceNow TSM Solution Architect
Experience:
6+ years
Role Summary:
Design and guide ServiceNow Telecom Service Management (TSM) solutions, ensuring alignment with telecom business processes and existing OSS/BSS systems. Lead architectural decisions for telecom platform environments and support integration strategies across legacy telecom systems.
Required Skills:
2. ServiceNow TSM Engineer
Experience:
3+ years
Role Summary:
Configure and support ServiceNow TSM capabilities for telecom operations, with a focus on trouble ticket handling, network incident management, and workflows that support telecom service reliability.
Required Skills:
3. ServiceNow TSM Developer
Experience: 4+ years
Role Summary:
Develop and customize ServiceNow telecom applications and workflows, including Telecom Service Portal functionality. Build solutions that support telecom incident handling, service processes, and operational requirements.
Required Skills:
4. ServiceNow Order Management for Telecom (OMT) Specialist
Experience:
3+ years
Role Summary:
Support ServiceNow telecom order management capabilities by designing product, service, and resource catalogs. Help structure telecom order processes to support service delivery and fulfillment requirements.
Required Skills: